Job Description

An Implementation Manager is part of a three-person team including the Consultant/Advisor, Account Manager, and Implementation Manager. The Implementation Manager is responsible for the client service implementation, renewal coordination, and compliance support for mid-size and key client accounts.

Duties and Responsibilities:

  • Coordinates open enrollment changes with agency information technology systems.
  • Prepares client proposals, renewal spreadsheets and presentations in a timely manner.
  • Creates employee benefit guides and client specific documents.
  • Assists with client compliance using agency tools.
  • Will be assigned to specific clients and have renewal timelines and goals.
  • Works closely with Account Manager, Advisor, or Consultant on more complex client issues.

Job Requirements

  • Bachelor’s degree or high school diploma with two or more years of experience with client coordination and/or claims management experience.
  • Proficient with Microsoft Excel
  • Working knowledge of Microsoft Office.
  • Critical thinking, good judgment, communication, and listening skills.
  • Ability to multi-task, prioritize and meet deadlines.
  • Must be a team player.
  • Must be willing to execute Ventris’ confidentiality and non-disclosure agreement.
  • Bilingual Spanish not required but preferred.

Hours are 8:00-5:00 Monday through Friday. Salary dependent upon experience. A full benefits package is offered.

Why Ventris?

  • Competitive pay with room to grow
  • Team outings – We like to have fun together outside the office.
  • Paid Time Off – Take vacation… seriously
  • Lunches – Ventris provided meals and goodies
  • Full Benefits – We know something about benefits (health, retirement, disability protection, life insurance, dental and vision plan)

Job Type: Full-time

Pay Range: $38,000 – $100,000