An Implementation Manager is part of a three person team including the Consultant/Benefit Advisor, Account Manager, and Implementation Manager. An Implementation Manager is responsible for technical aspects of client service implementation, renewal coordination, and compliance support for mid-size and key client accounts.
Duties and Responsibilities:
Coordinates open enrollment changes with agency information technology systems.
Prepares client proposals, renewal spreadsheets, benefit guides, and presentations in a timely manner.
Assists with client compliance using agency tools.
Will be assigned to specific clients and have renewal timelines and goals.
Bachelor’s degree with one or more years of related experience or high school diploma with three or more years of experience with client coordination and/or claims management experience.
Working knowledge of Microsoft Office, applications especially proficient with Excel.
Critical thinking, good judgment, communication, and listening skills.
Ability to multi-task, prioritize and meet deadlines.
Must be a team player.
Must be willing to execute Ventris’ confidentiality and non-disclosure agreement.
Bilingual Spanish not required but preferred.
Hours are 8:00-5:00 Monday through Friday. Salary dependent upon experience. A full benefits package is offered.